Question 1

What is Go Deal Pro?

Accepted Answer

Go Deal Pro is an online advertising and marketing platform for off-market real estate. Sellers can advertise properties and buyers can discover deals not available on the MLS. The platform serves wholesalers, investors, landlords, flippers, FSBO sellers, and anyone seeking cash buyers or off-market opportunities. Go Deal Pro is not a real estate brokerage — all transactions happen directly between buyers and sellers.

Question 2

Who can use Go Deal Pro?

Accepted Answer

Anyone looking to buy or sell property off-market — including wholesalers, landlords, investors, flippers, and FSBO sellers.

Question 3

What does "off-market" mean?

Accepted Answer

Off-market properties are listings that are not posted on traditional MLS platforms. They are often exclusive deals for cash buyers and investors, including distressed property owners seeking fast sales, landlords selling occupied rentals, or flippers listing investment opportunities.

Question 4

What is a wholesaler?

Accepted Answer

A wholesaler is someone who puts a property under contract with the intent to assign or resell that contract to an investor, often for a fee, acting as a bridge between motivated sellers and investors. Note: Wholesaling regulations vary by state — some jurisdictions require a real estate license or have specific disclosure requirements. Users are responsible for ensuring their activities comply with applicable local laws.

Question 5

What is an investor?

Accepted Answer

An investor is someone who purchases properties for financial gain, whether by flipping, holding for rental income, or expanding a real estate portfolio.

Question 6

How is Go Deal Pro different from Zillow/Redfin?

Accepted Answer

Unlike Zillow or Redfin, Go Deal Pro focuses exclusively on off-market properties not listed on the MLS. We serve investors and sellers who want to advertise and discover deals directly, with tools like Buy Box notifications, deal-ready property data, and in-app messaging. Go Deal Pro is not a brokerage — we are an advertising platform that connects buyers and sellers, and all transactions happen independently between the parties.

Question 7

How do I list a property?

Accepted Answer

Sign up for a free account, select "Add a Listing," and follow the guided steps to enter property details, photos, and documents.

Question 8

Do I have to show my property's exact address?

Accepted Answer

No. Sellers can choose to hide the exact address for privacy, which is a common practice for wholesalers.

Question 9

What types of properties can I list?

Accepted Answer

Single-family homes, condos, townhomes, multifamily assets, rentals, and wholesale deals are all supported.

Question 10

How long do listings stay active?

Accepted Answer

Listings automatically expire after 30 days unless renewed. Any user on any plan can renew their listing within 7 days of expiration. You’ll receive notifications at 7 days and 1 day before your listing expires.

Question 11

What happens if a listing is cancelled, expired, under contract, or marked sold?

Accepted Answer

Cancelled and expired listings are only visible to the seller and admins. Under Contract listings stay visible with an "Under Contract" label. Sold listings remain publicly viewable with a "Sold" label and can be filtered on or off; they are excluded from default Active search results.

Question 12

What if someone else has already listed my property?

Accepted Answer

If you try to create a listing for a property that already exists in our marketplace, you can submit a duplicate dispute to claim ownership. You'll be asked to explain why the property is yours and can upload supporting documents (deed, contract, listing agreement, etc.). Our admin team will review your claim within 24-48 hours. The existing listing remains visible during the review to protect the current owner. If your claim is approved, ownership will be transferred to your account.

Question 13

What happens when I submit a duplicate dispute?

Accepted Answer

When you submit a duplicate dispute:

• The current listing owner is notified
• The listing remains visible in the marketplace during review
• Our admin team reviews your explanation and evidence
• Admins can see information from both you and the current owner
• You'll be notified when the dispute is resolved

If approved, the property will be transferred to your account in draft status with all previous owner's photos and details cleared for privacy protection. You'll need to add your own photos and information before publishing.

Question 14

Why does the listing stay visible during a dispute?

Accepted Answer

We keep listings visible during disputes to protect sellers from false claims. If someone incorrectly disputes your listing, your property stays active and available to buyers while we investigate. This prevents abuse of the dispute system and ensures legitimate sellers aren't unfairly impacted.

Question 15

How do I see full property details?

Accepted Answer

Create a free account and verify your email to unlock complete property information.

Question 16

What is a Buy Box?

Accepted Answer

A Buy Box is your saved investment criteria available to Pro and Business members. It serves two purposes:

1. Quick Filtering: Apply your saved criteria to marketplace searches with one click, instantly filtering properties by your preferred location, price range, property type, and deal metrics.

2. Automatic Notifications: Receive alerts whenever new properties match your Buy Box criteria. Pro users get email notifications, and Business users get both email and SMS alerts.

Think of it as setting your ideal deal parameters once, then letting the platform work for you to find matching opportunities.

Question 17

How do notifications work?

Accepted Answer

Free users receive in-app notifications. Pro users get email alerts for matching deals. Business users get both email and SMS alerts for the fastest response times.

Question 18

Can I make offers through Go Deal Pro?

Accepted Answer

Yes. Buyers can submit non-binding expressions of interest (offers) through the platform and attach supporting documents such as proof of funds or contracts. These offers are preliminary communications between you and the seller — they do not constitute binding contracts. Any binding agreement must be executed separately between the parties, ideally with the guidance of a licensed attorney or real estate professional.

Question 19

What documents should buyers upload?

Accepted Answer

Common uploads include proof of funds, lender pre-approvals, inspection reports, or signed purchase agreements to help sellers evaluate offers quickly.

Question 20

Can buyers filter for Under Contract or Sold properties?

Accepted Answer

Yes. Buyers can include or exclude Under Contract and Sold properties. By default, searches show only Active listings, but investors can toggle these statuses to analyze deal flow and comps.

Question 21

What is Go Pro?

Accepted Answer

Go Pro is our premium membership ($29/mo) that unlocks advanced features like email notifications, listing analytics, Buy Box alerts, and direct contact options.

Question 22

What benefits do Pro members receive compared to free members?

Accepted Answer

Pro members gain access to:

• Up to 3 active listings (vs 1 for Free).
• Email notifications for new matches and price changes.
• Buy Box to save search criteria.
• Analytics dashboard (views, saves, offers).
• Direct contact access (phone/email) with sellers.
• Verified Badge eligibility.
• Company branding on listings.
• Email & chat support.

Question 23

What is the Business plan?

Accepted Answer

Business ($99/mo) is our top-tier plan for high-volume operators and teams. It includes everything in Pro, plus:

• Unlimited active listings.
• SMS alerts in addition to email notifications.
• Priority listing placement (coming soon).
• Trusted Badge eligibility.
• Advanced analytics and reporting.
• Multi-user team access (coming soon).

Business is ideal for wholesalers, investors, and teams who need maximum visibility and credibility in the marketplace.

Question 24

What is the difference between Pro and Business?

Accepted Answer

Key differences:

• Listings: Pro allows 3 active listings. Business offers unlimited listings.
• Notifications: Pro gets email alerts. Business gets email + SMS alerts.
• Placement: Pro has standard placement. Business gets priority placement (coming soon).
• Badge: Pro members can earn the Verified Badge. Business members can earn the exclusive Trusted Badge.
• Analytics: Pro gets the analytics dashboard. Business includes advanced analytics and reporting.
• Support: Pro gets email & chat support. Business gets priority support.
• Team: Business includes multi-user team access (coming soon).

Choose Pro if you're an active individual investor or wholesaler with a few deals. Choose Business if you're running high-volume operations or need team collaboration.

Question 25

How do I upgrade?

Accepted Answer

Upgrade anytime from your dashboard. Select "Upgrade" to compare Pro and Business plans and choose the one that fits your needs.

Question 26

What is the Verified Badge?

Accepted Answer

The Verified Badge indicates a user has completed our verification process, improving trust across the marketplace.

Question 27

How do I get verified?

Accepted Answer

Pro users can apply for verification. Our team reviews each application and may contact you to confirm submitted details.

Question 28

How does the Verified Badge improve trust between users?

Accepted Answer

Verified users have been vetted by our team, giving sellers and buyers more confidence when transacting and reducing marketplace risk.

Question 29

What is the Trusted badge?

Accepted Answer

The Trusted badge is an exclusive designation for Business tier subscribers who have demonstrated consistent, professional activity on the platform. Unlike the Verified Badge (available to Pro members), the Trusted badge is reserved for high-volume operators and requires admin approval.

Benefits of the Trusted badge:
• Enhanced credibility with buyers and sellers
• Signals you are an established, reliable marketplace participant
• Priority listing placement (coming soon)

To request the Trusted badge, you must be on the Business plan. Contact our team or submit a request through your account settings. Our admin team reviews each application based on account history, transaction volume, and marketplace conduct.

Question 30

What happens to my Trusted badge if I downgrade?

Accepted Answer

The Trusted badge is exclusive to Business tier subscribers. If you downgrade from Business to Pro or Free, your Trusted badge will be automatically revoked. You can request the badge again if you upgrade back to Business.

Question 31

Where do I go for help?

Accepted Answer

Visit our FAQ page for answers to common questions, or contact our support team directly through your account settings.

Question 32

How are support tickets handled?

Accepted Answer

Tickets are reviewed by the Admin team. Each ticket is tagged as Open, Closed, or Needs Attention, and status can be tracked in your account.

Question 33

What are Admin/Moderator policies on disputes?

Accepted Answer

Admins review all related messages, documents, and offers when a dispute is reported. They mediate issues and can suspend accounts that violate marketplace policies.

Question 34

How do admins resolve duplicate listing disputes?

Accepted Answer

Our admin team reviews:

• Your ownership explanation and evidence documents
• The current owner's information and listing history
• Any supporting documentation from both parties

Possible resolutions:
• Transfer Ownership: Property moved to your account (all previous data cleared)
• Mark Legitimate: Current owner verified, dispute dismissed
• Archive Duplicate: Listing removed if it violates policies
• Dismiss: Dispute closed without action

Both parties are notified of the final decision. Transfers include a complete data reset for privacy — only the address is preserved.

Question 35

How are uploaded documents kept secure?

Accepted Answer

All uploaded documents are encrypted and stored securely. Only the seller, buyer, and admins (for compliance) have access.

Question 36

What happens after I submit an offer?

Accepted Answer

Sellers are notified immediately and can review offers in their dashboard. From there, sellers can accept, reject, or counter your offer. All offer communications through the platform are non-binding — any binding agreement must be executed separately between the parties.

Question 37

Is Go Deal Pro free?

Accepted Answer

Yes, core functionality is free. You can browse listings, add listings, and use in-app messaging without upgrading.

Question 38

What are the paid plans?

Accepted Answer

We offer two paid plans:

• Pro ($29/mo): Ideal for active investors and wholesalers. Includes 3 active listings, email alerts, Buy Box, analytics dashboard, Verified Badge eligibility, direct contact access, and company branding.

• Business ($99/mo): For high-volume operators and teams. Includes unlimited listings, email + SMS alerts, Trusted Badge eligibility, advanced analytics, priority support, and see who viewed your listings.

Question 39

What do I get if I upgrade to Pro?

Accepted Answer

Pro unlocks: 3 active listings, email notifications for matches, Buy Box to save search criteria, analytics dashboard, direct contact access (phone/email), Verified Badge eligibility, company branding on listings, and email & chat support.

Question 40

What do I get if I upgrade to Business?

Accepted Answer

Business includes everything in Pro, plus unlimited listings, SMS alerts, Trusted Badge eligibility, advanced analytics, priority support, and see who viewed your listings.

Question 41

Can I cancel my subscription?

Accepted Answer

Yes. Cancel anytime and retain access until the end of the billing period. This applies to both Pro and Business plans.

Question 42

Do you offer refunds?

Accepted Answer

Refund requests are reviewed case-by-case. Contact our support team through your account settings for assistance.